Effective Date: January 15, 2026
Orders are delivered via a verified download link or clean CSV/PDF archive (.csv, .md, and .pdf files only). Target turnaround is typically same-day (Mon–Thu during EU & US East Coast business hours); the binding refund SLA is 24 business hours (1 business day, Mon–Fri excluding official holidays) from order confirmation. Because each remediation package contains custom-generated, non-revocable digital data tailored for single-store deployment on your domain (up to 500 active products / 3,500 images) and prospective buyers can inspect a free 5-product sample prior to purchase, all orders are final once downloaded, EXCEPT under our synchronized refund triggers in Section 2 below.
A 100% full refund is issued if any of the following triggers occurs:
High-confidence descriptions in the delivered pack are factually inaccurate against the corresponding product photos, you notify us within 14 calendar days of purchase, and we do not remediate them within 48 hours of notification./products.json diagnostic check is used only as a supplementary verification to confirm the full patch is not actively deployed in production.
Email [email protected] within 14 calendar days of purchase with your Lemon Squeezy order number, target store domain, and error screenshot or log. Approved refunds are issued back to your original payment method via Lemon Squeezy without restocking or administrative fees. Governed by our Terms of Service.